Privacy Policy

Our Principles 

Ebano is committed to respecting your privacy. We take privacy, security and complying with data protection and privacy laws seriously. 

This document is intended to highlight our main privacy principles. 

What We Collect

We need to collect a certain amount of information about you in order to provide our products and services. This information is collected in various ways. This can happen automatically or when we have asked you to provide it. 

For example, we can collect it when you:

  • Buy or use any of our products and services;
  • Book an appointment by phone or email
  • When you download our app on the App Store
  • Subscribe to our membership
  • Purchase of vouchers in store or purchase online products
  • Subscribe to newsletters, alerts or other services from us;
  • Contact us in any way, or ask for information about a product or service;
  • Take part in a competition, prize draw or survey;
  • Visit or browse our website or our sister company Ebano Ballinteer
  • Have given permission to other companies to share information about you.
  • If you use our website, we use cookies (small text files stored in your browser) and other techniques such as web beacons (small, clear picture files used to follow your movements on our website). 

How We Use Your Information

Ebano.ie will use your information to enable us to supply our products and services to you, e.g. we will use your usage information to calculate what service and loyalty offers we can supply to you.

Ebano.ie may use your information for assisting us in improving our products and services and letting you know about new products and services. If you would prefer that we do not use your information for this purpose, you can manage your preferences on your online account, through the Ebano Ballinteer app or in store at the front desk.

You have a number of rights under Data Protection Law, including the ability to access the information we hold about you and also to ask that we delete or correct information where necessary.

Storing Your Information

Your information will be stored for as long as necessary for the purpose for which it was obtained, however, there are legal obligations for use to retain certain information for a specified period (e.g. receipts are retained for revenue reasons). 

Sharing your Information

Ebano.ie is a small business, we will never share your information with another company in order to provide some of our services. We always ensure that your data will be protected in line with EU requirements.